Hi,
I have matruti esteem, model 2006. I got that serviced from Competent Motors, Moti Nagar, New Delhi, yesterday. I received the car at 18:30 hours yesterday evening, and to my surprise the Car Stupny was not matching car tyre series. It was an old, wiered and corrupted tyre which was placed as a stupny instead of a new tyre. They stole our tyre!!..Yes Completent motors stole a tyre. I reported the incident to the manager, Mr Menon, at 19:00 hours and he assured that the tyre must have been placed on one of the wheels and he will resolve this next morning as he was leaving for the day.
Next morning, 10:30 AM, I was amazed to see his behaviour. He was abrupt and non-cooperative. Instead of listening he straight away refused to entertain us and was not ready to accpet his company's mistake. After a heated discussion and after wasting our 2 hours, he agreed that one of the tyres is not of the same make as others.
Still he was not able to locate the original tyre of my car. We as customers trust their brand, however, they as service providers cheat us. It is a shame for maruti to have such dealers!!!
I need the resolution and compensation for such harassmments.
Rergads,
Ashok - 9811087962
0 comments