Hi
the story goes like this
spell mistake will be there ignore it please
in march we took info about the model swift desire lxi from rana motors tees hazari.
sanjay sriwastva was the person . he started calling us every 3rd day and tried his best to get our booking.at last we visited the showroomand booked the car on 13th april 08. swift desire lxi. they got a paper signed by us that the showroom will take a max of 3 to 4 months to deliver the car. they dint handed over the paper to us we had the booking slip (u have it scanned).
on 22nd june (sunday) rekha from rana moters called us and said that your car is comming in 2 days and plz get the draft prepared and we will handover the car to you on 24th or 25th june. we againg called up on 26 june to inquire, she said ki it was a mistake and wit will be delivered by next week.
since then we have been told that car will be delivered next week we called up. we were made sure if there is no info you will be called back and informed.but no call came from show room since 22 june.
after 1 month rekha called us and said that she is not dealing with our matter and it has been given to manish (team leader). he never called us to inform the status. we used to call every 2nd day but no satisfactory resp was given to us.
we were later told that compony has stopped produstion of lxi model as demand is low. we asked them to confirm our car as its 3 months on 13 july.
No one from the showrrom called us in the process and never informed us about the status . we were the only people to call showroom every 2nd day and ask the status.
on 27th july we had a word with gm of rana moters (Mr Mishra) and he assured us that car will be delivered to us in 1st week of august. but no car and call was given to us.
9th aug we called manish to give us in writing that there is no produstion in the co for lxi model. he trickfully changed his statement and said that production is slow. he denied us that he will not give us anything in writing.
on 13th aug it will be 4 months which was agreed by showroom and signed on paper (the paper is with them in the booking file)
Thanks and Regards
Deepanshu Anand
Resource Specialist
U.K. Resourcing
M: 91 9999150110
internal num 830 6272
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