Dear Sir,
I had faced with a problem while refuelling my Diesel Dzire on 16th September. The Gas Station had refuelled with Petrol instead of Diesel. Had called up Maruti On Road Service and lodged a service booking. After another Call against my Complaint no. WB06A8265 I received a call from a mechanic from Dewars Garage (he claimed over phone) who said I will need to torche the Car to their Service Center next day morning to get the Car serviced. He said he do not have any remedy for me on road service and he wont be able to arrange torching too.
It is quite obvious that On Road Service provided by Maruti Suzuki in India seems to be farce and far from reality.
Regards
Debraj Dutta
91-9830070788
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