Maruti Suzuki Swift Vxi
Complaint against Service Cente

Dear Sir,

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Service Complaint:

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I am a happy customer of Maruti (I won Swift Vxi - 2006 model/14990 Km) and appeciates the great value of the company to satisfy its customers.

I gave my car for service on 05/Feb/08 to ABT Maruti Guindy. Surprisingly, the vehicle has been serviced with the following ill results:

- No pickup [87 BHP car runs like a maruti 800 :(]

- The entire car vibrates with jerks when i try to accelerate (in any gear)

- Engine sound like a 1960 old truck engine when the vehicle is in on & static condition.

I gave a VERY good condition car for service (4th paid service) on 5th Feb and amazingly I have been returned a damaged car that I would like to disown.

I have already submitted a complaint and I understand that the dealer cum service station will try to fix the issue. In case there is no response from the dealer you can expect mails running to many higher officials.

My intent of this letter is to convey my "true value" feedback to Maruti so that they can try stopping the brand damage caused due to service personals in the supply chain.

Regards,

Dipanker

09940017754

Job Card No - JCO7030257