Maruti Swift Dzire
3Months commitment with advance of INR 50, 000, now asked for three more months

I am an NRI and 3 months back I booked for Maruti Swift Dzire Vdi silky silver on my fathers name, going by the dealer’s (AVG motors –Thiruvalla) commitment of maximum three months after paying an advance of INR 50, 000. Now when approached they expect this to take 3 more months. Is this normal with Maruti (COUNT ON US), or is the dealer’s role questionable. The company’s website says “one million promises”, the company should be serious about its commitment with customers and fulfill its promises. Why is Maruti not making this clear as to when they can deliver, or if they can’t do it why do they take bookings along with advance?

There is nobody from the company whom you can contact.