1. I was delivered a sx4 vxi model chasis number 131985 on 09 may 08.I have purchased it through defence canteen from Atul Motors Jamnagar.
2. On its very maiden drive the vehicle stopped running in less than 10km. I had to tow the new sx4 back to my air force base.
3. Presently the vehicle is in Asha Motors service centre Bhuj and they tried diagnosing the problem for whole day and said PROBABLY ECM is faulty. I fail to understand the reliability of your vehicle.
4. Its been a traumatic experience for me that a new vehicle on its very first run fail to move. Its not only been a mental trauma but also social embarrassment for me as my new SATIN BOWED vehicle being towed back by a Tata Indigo on its very first run.
5. If this is the peace of mind and quality you claim I'm afraid its all haux kindly look in to the matter and provide me with a serviceable replacement.
6. I had informed to Atul Motors and your Gujrat regional office. Kindly look in to the matter
A Grieved Customer
11 May 08 Karry Lokesh
Squadron Leader
Indian Air Force
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