Hello,
I used matrix phone service when i was in US for a week from aug 22 to aug 29 .I was explained about the rates how i would be charged. I did say that I will go for a week.
When the person came tp deliver me the phone he said for a month ..the charges are ..when i explained I needed for 7 days then he confirmed and again gave me new rates and explained me how it would be charged. I took the form and gave my Amex details.
within one day i got an SMS fromAmex of MAtrix blocking 10, 000 Rs when I enquried he said that you ahve a limit of 1 lac and you should not worry this amount is only blocked not taken by us ..I was not happy as this was not told to me.
When i came back from my trip i enquired about bill. The perosn explained taht the billing cycle i should receive by mid sep. Today when I saw my gmail i saw two mails: One was on recovering money without my notcie from my amex and second was the bill details within gaps of few minutes both the mail was send.
I did not get a chance to see my bill. If i would have not paid teh bill for more than a month than matrix is laible to charge me and they could have even take a late fee charge.
Incase my limit was low in amex i would not have been in the position to buy anything. My hotel bill was for 49 000 that leaves me with only 40, 000 rs which is hardly any money incase i had any problem..This si cheating
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