I got the read recipt from alot of people's but no one is responding back to me. I donot know what the hell is going on at the matrix end
Read recipt received from the followig ID's
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
regards,
Manmeet Singh
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Manmeet. Bedi
Sent: Tue 5/6 12:13 PM
To: '[email protected].'
Subject: RE: {Disarmed} Re: Your Cellular Usage Bill
Waiting for the reply
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: Manmeet. Bedi
Sent: Mon 5/5 9:46 AM
To: 'Amritank Tripathi'
Cc: '[email protected].'
Subject: RE: {Disarmed} Re: Your Cellular Usage Bill
Hi,
What the hell is this? I am getting the messages from where I don’t know and you are charging the money from me and I am telling you guys to revert back my charges and you are telling me you are helpless to do this.
I am not going to pay a single penny for these messages if you will not “STOP” and Revert back theses charges from my account then I will lodge this complaint in the consumer court
NOTE: PLEASE BLOCK ALL THE MESSAGE ON MY MOBILE ASAP
Please let me know if you would have any suggestion or comments
Regards,
%%%%%%%%%%%%%%%%%
Manmeet Singh
Sr. Project Leader
From: Amritank Tripathi [mailto: [email protected]]
Sent: May 5 9:36 AM
To: Manmeet. Bedi
Subject: {Disarmed} Re: Your Cellular Usage Bill
Dear Customer,
Thank you for your inquiry regarding special services charged on your Matrix bill.
Please be advised, these are charges directly charged from the network only and rates are been also decided by the concerned network only, so we are unable to provide you the amount charged for these premium text messages.
We apologize for any inconvenience that this may have caused and suggest that you send in ‘STOP ALL' and 'END ALL’ messages to the number from which you’re receiving these messages, in order to cancel the service.
Should you have any suggestion or other inquiry, please call us at our toll free help line number, 1800-11-1500; at our telephonic Call Centre number, 053-222-322-22; or write to us at [email protected]. We shall be glad to assist you 24 hours a day/ 7 days a week.
We will appreciate if you don’t click the ‘reply to’ option while reverting to this email; instead, we request you to send in your response to the above referenced email ID.
Have a pleasant day!
Warm Regards,
Amritank Tripathi
Customer Support Team
MailScanner has detected a possible fraud attempt from "c: " claiming to be
Matrix Cellular Services Pvt. Ltd.
Visit us at www.matrix.in
&-- Original Message &--
From: Manmeet. Bedi
To: Support
Sent: Monday, May 05 7:28 AM
Subject: RE: Your Cellular Usage Bill
Gentleman,
Kindly let me know what is premium text CHARGES.
I didn't know anything about these charges. Please revert back these charges ASAP
Regards,
Manmeet Singh
%%%%%%%%%%__
From: Billing Int [mailto: [email protected]]
Sent: Sat 5/3 12:47 PM
To: Manmeet. Bedi
Subject: Your Cellular Usage Bill
Dear Sir/Madam,
Please find attached herewith your Bill No: AU707982
Warm Regards,
Matrix Cellular Services
Disclaimer:- Please do not reply to this email in case of any further assistance or clarification on your bill,
Please write to [email protected] or call on 91-5322232222.
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