Dear Sir/madam,
I Mr. Zubair Ahmad Salmani have credit card No. 5415 3823 3217 5330 given by ABN Amro bank. When I have applied for the card that time this card was life time free and without any annual fee charge only on condition that i will have to use it within three month. So i had used it in the third month after receiving it and that amount before due date. Later on i have got a call from ABN Amro bank for Reliance Insurance Policy. isaid that your policyis very good but dont activate it till i will say. They had charged me for one more Offer for which i have not applied for that is 3 night and 2 day holiday offer charge.
I have contacted so many times to ABN Amro Bank to reversal all of the charges for which i have not applied. Even i have said that if you have any proof of application or request for that Policy and Holday package offer for which applied by me, come and show it to me i will pay all the charges.
Following are the given and received mail to ABN Amro Bank.
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From: [email protected]
To: [email protected]
Subject: RE: revarsal of all the cherges
Date: Sat, 27 Dec 13:06:28 0530
Dear Mr. Salmani,
This is in reference to your email dated December 22 .
We would like to inform you that your query has been referred to the concerned department and will revert back to you shortly.
For any further clarifications we request you to get in touch with Reliance General Insurance directly. The contact numbers for Reliance General Insurance enclosed below for your reference.
Reliance Toll Free: 30338282 or 022 -30385538
Service delivery: [email protected]
Complaints / Grievances: [email protected]
You may also quote the reference number 00172189138, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Cardservices
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You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
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Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
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zubair ahmad
22/12 10:57 AM
To
cc
Subject RE: revarsal of all the cherges
Dear Sir/Madam,
Thank you for atleast looking into my matter.
Once again i am telling you that i have not applied for this policy, so why do i pay for that? This policy is activated by you and without my permission. If you have the proof that this policy was applied by me then iam ready to pay. Otherwise i am not liable to pay any amount.
Thanks
Zubair Ahmad
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From: [email protected]
To: [email protected]
Subject: Re: FW: revarsal of all the cherges
Date: Sat, 20 Dec 14:09:30 0530
Dear Mr. Salmani,
This is in reference to your email dated December 15 .
We apologize for the inconvenience caused during your recent interaction with the bank.
We wish to confirm that your feedback has been shared with the concerned unit Manager and we assure you that corrective actions have been initiated to avoid any such recurrences.
We would like to confirm that we have already cancelled Health wise Insurance and credited premium of Rs. 4107.84 on October 29.
Please note company shall from the date of receipt of the notice cancel the Policy and retain the premium for the period this policy has been in force at the Company’s short period scales as mentioned herein below. No refund of premium shall be made if any claim has been made under the Policy by or on behalf of the insured.
Between 0 - 45 days Rs.150.00
Between 75 - 89 days 25% on annual rate
Between 90 - 179 days 50% on annual rate
Between 180 - 269 days 75% on annual rate
Post 270 days Full Annual Rate
We would like to request you to make payment of Rs. 6163.16 post which account will be zeroised.
We would like to clarify that Rs. 6163.16 is against the cancellation charges.
You may also quote the reference number 00170788559, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Cardservices
****************
QUICK TIP
***************************************************************************************************************************************************************************************
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
***************************************************************************************************************************************************************************************
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
***************************************************************************************************************************************************************************************
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
*************************************************************************************************************************************************************************************
zubair ahmad 15/12 07:14 PM To
cc
Subject FW: revarsal of all the cherges
Dear Sir/Madam,
My name is Zubair Ahmad Salmani having card no.5415 3823 3217 5330 and cell no. 09833863831. On saturday again i have got a call from delhi regarding the payment of Reliance Health Policy which i had never applied. He was saying that if i will not make the payment than they will put my name on fraud list or contact to ABN Amro bank and cancel all the amount make it to zero.
I am requesting you to please check my whole transaction from begining on my card. If you will check it than you will come to know that these charges are because of Reliance Health Policy.
Regarding this health policy, when i have got call from delhi to take this policy I clearly said that your policy is very good but don't activate it until i say (Jab tak main na kahun activate mat karna). This discussion was recorded in your system. kindly check it and than come to me. If you will get the proof that i have applied for this policy than i am ready pay whole amount. But if not than please dont call me and clear my bill.
If you want me to pay that amount than please come up with proof then i will pay. Don't harras me. pleae don' call and dont put my name in ban customers list. Dont directly go to court before checking any proof.
Regards
Zubair Ahmad
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From: [email protected]
To: [email protected]
Subject: revarsal of all the cherges
Date: Mon, 22 Sep 2008 04:58:11 0000
Dear Sir,
My name is Zubair Ahmad Salmani and cell no. 09833863831. On 21st September i have got a call from Gaurav Kumar ABN Amro bank Delhi because there was debit of approximately 19500 in my account for non payment of reliance health policy. This policy was activated without my request.
Kindly reverse all the charges and cancel all the cards.
i have two cards 5415 3823 3217 5330 of ABN AMRO adlabs 5415 3823 3217 5348.
Zubair Ahmad salmani
Cell No. 09833863831
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This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
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