Hi,
Im not a customer of ABN Amro Bank credit card but i received numerous collection calls to my mobile number asking for prem or puneet. I told them several times and also proved them with my mobile bill and date of activation since that was the option to prove them that im not the culprit. They sent the following mail as reply ;
Dear Mr. Keerthivasan,
This is with reference to your complaint regarding receiving wrong collection calls.
We apologise for the inconvenience caused and request you to view this in isolation and not representative of the services we strive to achieve.
We have basis your mail, rectified our records.
We assure you that you will not receive any further email collection calls for the said card account.
You may also quote the reference number 00215105753, in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Client Response Unit
But Even after that i received a computerized call from Lok adalt asking me tp appear in front of the court. I dont know why ABN amro giving false reference number and irritating a wrong person. I could not cancel my number since i have given that number for so many important business contacts as well as im using it for past three years.
I asked a collection call executive why they are tracing a person using the mobile number instead they can go and find the person in his address. But i received a funny address that they have only one evidence that's the mobile number which was canceled before 4 years. I told them if the number has been canceled and if its idle for more than 6 months, the same number will be provided to another person.
I dont know whats wrong with the ABN amro bank employees and still they don't know how to resolve this issue
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