Inconsumercomplaints.com » Miscellaneous » Review / complaint: Mobile: Nokia-1600 - Very Low Battery Backup | News #411738

Mobile: Nokia-1600
Very Low Battery Backup

Sir,

This is to bring to your kind notice that on 10-08 I bought a mobile phone Nokia-1600 (IMEI: 356977019305779) from M/s Gayatri Telecom, 2, Khanderao Gate, Jhansi (UP), India.

From the beginning I am noticing that the battery backup off my mobile phone is very low (One day to one and a half day, with out any use). On 09-09 I contacted Nokia Care Centre, Sadar Bazar, Jhansi (UP), India they told me that there is some problem with software and they called me on 12-09 to repair software. I again went there on 12-09 and they upgraded my software, but the problem of low battery backup still persists, I again contacted them on 17 09 and told them that the problem is still as such, than they again told me to come on 20-09 to show this phone to their engineer, because on 17-09 engineer was not available. I again contacted Nokia Care, Sadar Bazar, Jhansi (UP) India on 20-09. On 20-09 I was informed that my battery was not working properly and they told me that they are going to replace this battery and on 20-09 they make a battery change note and they called me on 11-10 to receive the battery. When I came to Nokia Care, Sadar Bazar, Jhansi (UP) India to receive my battery, they told me that now our Nokia Care Centre is shifted to Jeevan Shah, Jhansi (UP) and now please contact Nokia Care, Jeevan Shah, Jhansi (UP). On the same day i.e. 11-10 I contacted Nokia Care, Jeevan Shah, Jhansi (UP). I was told at Nokia Care, Jeevan Shah, Jhansi (UP) that I have to deposit my battery for replacement. I deposited battery of my mobile phone (Battery No.:06704954379950233A22111102; Battery Code: 0704253316 9969039622) on 11-10. On 06-11 I received battery of my mobile phone (Battery No.:06704954379950372A22123080), but the problem of very low battery backup was still persisting. On 12-12 I again contacted Nokia Care, Jeevan Shah, Jhansi (UP) and I again told them my problem. I was told to submit my mobile phone to upgrade software of my mobile phone, I submitted my mobile phone on 12-12 and I received my mobile phone on 13-12 but the problem of low battery backup still persists.

On 17-12 I again contacted Nokia Care, Jeevan Shah, Jhansi (UP) their, I was told to submit my mobile phone because they want to send my mobile to company for repairing. I again submitted my mobile phone on 17-12 to Nokia Care, Jeevan Shah, Jhansi (UP) India and I received my mobile phone on 10-01, but same problem of low battery backup was still persisting.

Sir, I think that there is some serious problem in my mobile phone which is not repairable and I requested to Nokia Care, Jeevan Shah, Jhansi (UP) India kindly replace my mobile phone as soon as possible.

On 16-01 I again contacted Nokia Care, Jeevan Shah, Jhansi (UP) India and gave my problems in written. The Incharge of Nokia Care, Jeevan Shah, Jhansi (UP) India has denied to received my complaint and misbehaved with me

Thanking you.

Gaurav Nigam,

166, Outside Datia Gate,

Jhansi -284001 (Uttar Pradesh)

INDIA

Mobile No.: 919452597626


Company: Mobile: Nokia-1600

Country: India

Category: Miscellaneous

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