Sir
This is to bring you in notice that i purchased a mobile under cash back on 20
july under cash back. I sent the required document to get my cash back
within the limited time period. As stated to contact after 4 weeks in case the
customer did not receive the cash back.
I contacted the Mobile store and i was said that i need to wait for september
30 to get the cash back.
When i did not receive the cheque i rand in the customer care of mobile store
and i was said to wait again til october 15 for the cheque.
whn i did not receive till 15 october i again rang the same customer care and i
was said to wait till october20.
Now when i rang the same mobile store i was said that the company is very sorry
as they havent received the document of mine.
I even rang Spectramind Marketing and i was said that there is no such
document.
I want to know if my document did not reach then how did you tried to fool me
round from sep 30 to oct 20?
I can challenge for the calls that i have made in your customer care.
I had had a talk with RAJU in customer care and he has also ditched me?
Every time i tried to register acomplain i was said that no complain can be
registered and only request can be taken and there is no unique number of the
reques.
This is big cheating from mobile store and spectramind marketing and i would
surely file a case in the consumer court for such fraud play.
Thanks
SANTOSH KUMAR
IVOICE NUMBER-WB/01192/00001/1816
MOBILE NUMBER REGISTERED IN INVOICE COPY:9331512095
PRODUCT DESCRIPTION FOR Assured RS250 CASH BACK VOUCHER
000093234
IMIE:357107024812853
Santosh K
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