Dear Sir/Madam
I am sorry to say that Airtel Company can't help me out of this problem. Neither calls are coming nor
calls can be made.
I have purchased the above mentioned Sim/Mobile no. from Babu Telecom Plot No. 11. Block A-3,
between ESI Dispensory, Nand Nagri. Delhi.93. the Owner is Mr. Mahesh (Babu) Mob. No. 9211100100,
9350439124. Mr. Mahesh is also not helping me, he is not giving me new sim/ Mobile No. nor he is
talking to Airtel Person. Two times I have given him the ID proof but no action has been take from Your
side nor from Babu Telecom.
Kindly help me out as I have given him full money for above mentioned Sim/Mobile No.
Hoping for your kind anticipation.
Thnx & Regards
YADU NANDAN
(M) 9871781204
&-- Original Message &--
From: Yadu Nandan
To: Nodalofficer. [email protected]
Sent: Monday, December 22 4:29 PM
Subject: Fw: Regarding Your Airtel Mobile 9871440167
Madam Poonam (Gurgaon)
I have talked to you on Phone no. 9818334865 regarding above mentioned new connection.
I have told to my problem also. Kindly take quicker action resolve the problem.
Thnx & Regards
YADU NANDAN
(M) 9871781204
&-- Original Message &--
From: Yadu Nandan
To: Nodalofficer. [email protected]
Sent: Monday, December 22 9:53 AM
Subject: Re: Regarding Your Airtel Mobile 9871440167
Dear Sir/Madam
As for address verification I have again given the Photo Identity Card Copy to my nearest Telecom Service from where I bought.
But sorry till date my Sim/Mobile No.above mentioned has not been operated.
I gave my ID proof on 17th or 18th of Dec.'2008. This for your information & action.
Thnx & Regards
YADU NANDAN
(M) 9871781204
&-- Original
&-- Original Message &--
From: Yadu Nandan
To: [email protected]
Sent: Monday, December 15 11:57 AM
Subject: Redressal of Grievance (Mob. No. 9871440167 Sim. No. 8991100809128329377)
Sub: Redressal of Grievance
Purchased a Phone No. 9871440167 & Sim No. 8991100809128329377 in the Name of Mr. Dilbhari Dass.
It is working now, but the traffic is just one way. Outgoing is there, incoming is not. I was never informed that it
takes a long time for AIRTEL to be fully operational.
On 198 Toll Free No. I made several calls to your customer care but no solutions till date. My latest comlaint No.
is 204687 dt. 14/12/08 and talked to Mr. Gagan, he assured that my problem will be solved till 18/12/08.
Will you please arrange to attend to it immediately?
Thnx & Regards
YADU NANDAN
(M) 9871781204
Message &--
From: Nodalofficer. [email protected]
To: [email protected]
Sent: Saturday, December 20 5:27 PM
Subject: Regarding Your Airtel Mobile 9871440167
Dear Mr. Nandan,
Thank you for writing to Airtel.
This has reference to your e-mail dated 15 December regarding your Airtel number 9871440167.
We regret the inconvenience faced by you.
As per your telephonic conversation with the undersigned, your concern has been resolved. We hope you are satisfied with the resolution provided. As your Airtel number is disconnected due address verification failed.
For future, kindly call our 24 hrs customer care help line at 121 (toll free) or contact Nodal Officer at 9818334865 (From Monday to Friday between 9.30 AM to 6.30 PM). We would be glad to assist you.
Assuring you the best of our services.
Regards,
Rinku Pal
Nodal Officer
Airtel
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