ABN-AMRO credit card
Late fee charges

Dear Sir,

I, Dr. R. Chhabra is cardholder of ABN-AMRO bank since May. I paid my dues regularly within due date in the drop box near to my house. There is no bank branch of ABN-AMRO in city Chandigarh. In recent months in spite of dropping cheques well in time I have been penalized late fees for subsequent last three months, without obvious reason from my side. Last month I talked to customer care service (Ms Supria), I explained every thing to her, she agreed with the same and forwarded my request (No. 09012002261) and asked me not to deposit any money as only amount I have to pay was late fee only. But to my surprise in fresh card statement only 350 Rs was reversed and again 350 Rs were marked as late fees again.

Three months back I was given some package without my permission. I was charged for the same. Although it was reversed on my protest but I have to pay service charges and interest during the same months

Please instruct them to stop harassing me by the bank and take necessary action.