Patient's pillow had 'BLOOD STAINS' on it, and when we (attendants) confronted the Moolchand's staff members, they showed perfect example of Unprofessional and Irresponsible behavior. Their 'Emergency In-charge' - Elova Nanda, first refused to answer the phone and later called in to say that she will not come for such a trivial issue, have the attendants "write a feedback form".
When it comes to money, the staff was very upfront (they even charge you for basic hygiene 'mask' costing Rs.7). Asked for exorbitant Rs.10, 000 (like a 5 star hotel); however, when it came to provide "service" (like 5 star hotel), staff members refused to take the ownership... see how the staff member reacts... when confronted.
I have uploaded the video recording of the incident on Youtube.com
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