Dear Sir,
We have a ABN Amro Credit Card & Card No “5239 5040 0221 7571 “. We have received Credit Card Statement for the month of April which is statement date is May 05. I didn’t made any transaction during the month of April’2008 but many transaction done by yourself without any request in the statement. You issued a demand draft for Rs. 12300 & 2nd one Jet Set Go fee for Rs. 4500 etc. these Amount debited by which is wrongly charge to me because every transaction made by yourself without my permission or any request.
I called on 24 Hrs. phone Banking Number before four or five days ago then talked to Ms. Sultaniya & discussed whole matter after this she provided a complaint number (No is 08050600063) & said to me that call will be make by us within two days. I waited these days but we didn’t any response from your side. I think your service is very poor.
Then I called again on 24 Hrs. phone Banking Number then I talked to Mr. Muzammil Khan, he said to me that you will be call tomorrow, we can’t provide any information at this time then asked the name & said to him that I will mail to Customer Department after this he said you will call after one hour. May I known “What was this? “ if you clearly mention in your Credit Card Statement “ Call 24 Hrs. Phone Banking Services” here I request to your whole department “ Please Explain it ” I hope you will be Explain it.
Now, I am very upset these behaviors so please solve this matter as early as possible,
I hope you will see the whole case truly.
Thanking You,
Best regards,
Mukesh C. jain
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