Dear sir,
This is to request you that kindly help me, as i Redington serivce center is not fulfilling and giving false TAT and resolution against my service request (work order no. is: DE/MO/08/08234).
Other required details are :
Name: Arun Dev Singh
Work order no. is: DE/MO/08/08234
TAT provided : 1 week
Requested date : 15th sept. 08.
Motorola Mobile Model # : W230
Reqest made at: Redington service center, Green Park New Delhi.
Very briefly providing you the scenario of the problem:
I have a problem in the Motorola handset W230 which is still in warranty period. Problems are:
1. Not able to charge my mobile
2. automatically becomes Switch off frequently.
3. FM headset problem
I have made request on 15th sept they take my mobile and told me that problem will be resolved within 1 week. But since than i have visited their branch 9 times after the said TAT period.
Not only this they had given false information that the problem is resolved pls collect your mobile phone, but when i reach there they told me that i am sorry problem is not resolved visit after a few days... and this hapens seveal times.
Is this your customer service??? I
Note. : If I am not addressing my problem to a proper person or autority kindly give me e-mail id of proper autority who has the responsibility or power to take action against this problem and help me.
Revert if you require further details.
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