I had a very bad experience from online shopping on your portal. Last time, I had purchasd the cordless Phone of 'X' make and I have been send the 'Y' make cordless phone which even does not work. I had to call the vendor and your customer care to return back it. I have been asked several info. which irritated me. Though I got the reimbursement after long pursuation, I had not given the money for the postal charges I incurred to sent back the product to the vendor, instead I was given the gift vochers and I was forced to purchase something online against this gift vochers. I purchase the toy laptop costing 450 something which never works.
Now this time I purchased the 2GB MP4 player. I had selected some 'X' model I had given some different model, moroevoer the booklet sent with this product is of different model and the driver CD given is blank. When I try to contact the vedor numbers 04040075017, 9347522413, the mobile no. is not reachable and the landline no. was not replied. I .my order number is 5213462.
Thought the advertisemnet and the offer is very attractive on rediff portal but the services and the committment is very poor.
0 comments