I, undersigned Mr. Amit C.Merchande is resident of Bhayender (E). My CA.No. is 2090336335 & telephone no. 28192229.
This is regarding my Triband connection which is always disconnected. It has been 2 years or so since I've been availing this facility. But most of the time my internet connection doesn't function at all. From time and again I've brought this thing to the notice of the concerned authority but in vain. I think the entire system is least bothered about this. Every time I register a complaint, I only receive the complaint no. No further action is being deployed. In course of frustration asked to withdraw the connection but was refrained by the MTNL saying that the waiting list is too long & that I won't get re-connection if required in near future.
But I earnestly request the authority to look into the matter & kindly solve the prevailing problem for once & all. I just want to remind you that how come ur governing body does not fail to dispatch the bill on time whereas be incompetent in solving the problems of your customers.
What's the use of paying just monthly rent without having the privilege of using them? Am I wrong?
Hope you derive some of your precious & valuable time to read this out & make some amendments in your approach at earliest.
At the end I just want to say that I'm only a simple person who requests you to help me out. Due to my working hours I cannot visit your office.
Hope you understand my problem & shall be generous enough to co-operate with me.
Yours sincerely
Amit C.Merchande
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