I personally know that this incident is no the true reflection of your services, but i am very disappointed by this. What I think is that due to some unprofessional or irregular personals in your company, company is failing to provide its best services to customers.
As per your mail I had called to the Nokia Care Center on 11th April in order to substantiate the delivery of the phone. Whose job sheet (108433527/090302/30) and the complaint number (2-3VWICP) But the reply was same that phone is not repaired or replaced, please call on next working day.
I request you to please specify a fix date or day when your team can deliver my phone to me which in their office since 2nd March. Kindly do the needfull for the same.
Thanking you for your support.
Hemant Saxena
Director
Coverwell Group
091-9829017129
091-9829700005
091-141-2708129
091-141-2701246
0 comments