Respected Sir/Mam,
I have purchased Boss e Phone 3300 mobile through telephone after gone through the advertisement in Hindustan Times of the same. My order number is 371773. The following defects were observed on operating the above said mobile:
(a) Mobile not recharging power or Battery Charger is unserviceable
(b) Horizontal white line on phone display screen
(c) Screen Scrolling is faulty
and also following items were missing inside the box
(a) No operating manual found
(b) No Guarantee/warranty card
(c) No additional Battery
I have called up customer care and I was advised to show the mobile to nearest mobile repair shop for defect rectification and if it is major defect then representative from Naaptol will visit my home and do the needful.
I have already spend Rs. 550/- but mobile is still having problem.
My humble request to naaptol is that please replace my faulty set into new serviceable mobile (Instead of Boss mobile can be changed to NOKIA 5800 mobile) along with missed items mentioned above or else please refund my money
Regards in anticipation of fastest action
(Uday Kumar Rao)
Sub Station Officer
Mumbai Intl. Airport
Mobile: 9892643990
e-mail: [email protected]
[email protected]
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