Dear,
Sir
my self Prem Swaroop Yadav, a Research Scholar in National Botanical Research Institute, Lucknow. I have my bank account in SBI NBRI Lucknow branch and also availing ATM searvice.
I used my ATM card on 13th of june 09 when i was in banagalore near about 09:00 pm in an ICICI ATM at Kormangalam area in Bangalore. I withdrawn Rs. 800 but didn't get cash/money and reciept and I found message transection failed. At the same place I visited next ICICI Bank ATM and I collected cash but not the reciept again.
When i came back Lucknow and get my passbook updated I found there is double transection of same amount (Rs 800).
I complained to branch manager but unfotunately he told me nothing can be done in this matter as you used ICICI Bank ATM meschine. And hence you will not get your money back.
you just give me an complaint letter i will forward tihs to Head office but many people have already done this but no response they get yet.
Sir,
will you tell me what things i have to do to get my money back?
My account no is6286845
My transection detailed on 13yh of june is as follows-
13-Jun (13-Jun) ATM WDL
6220181017300001503 1576 S1CD2164
13-Jun (13-Jun) ATM WDL
6220181017300001503 106 S1CW3717 800.00
13-Jun (13-Jun) ATM WDL
6220181017300001503 1572 S1CD2164 800.00
Last transection is matter of concerned.
Kindly take some action or give me suggestion that what to do in this regard?
Prem Swaaroop Yadav
NBRI, Rana Pratapmarg, Lucknow
Mob- 09236926977
[email protected]
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