I took a Neeta Travel bus from Pune to Dadar (Mumbai). The bus was to depart from Pune at 9 pm, which it did, but it spent an hour roaming around Pune picking up passengers and by the time it left Pune actual, it was close to 10:15 pm.
Having taken their usual breaks, it reached Sion at 1 pm, where I was told that the bus would go straight to Borivli as they skip Dadar post midnight. And I was asked to take a cab till Dadar.
When I protested, the driver and helpers were least bothered and had be offloaded.
I ended up spending another Rs 100.
Customer is King?
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