To
The Manager
Ref-Settlement of my Credit card
This has reference to Credit Card No. 4346 7810 0100 9273 that I had been using regularly from the year 2006.If you go through my payment schedules you would notice a healthy transaction. But recently there were some non-payments as I’m going through a tremendous financial crisis due to my father illness who is suffering from cardiac blockage and is at an INSOLVENT STATE .As a result of which I have to run my family alone which includes his entire expensive medical treatments and the overall expenditures of the family.
However, in a view to come to a settlement point I made a request for a minimum settlement..The last settled amount told was Rs.55, 000 in 8 mnths installments. But a single earner like me who is also having a loan (Account No. 12591786) cannot afford to give 6000 from my salary as per month EMI amounts to Rs Rs.3697, So keeping in mind all these I requested your executive Ms. Ruchi Khanna to make a further effort of minimizing my amount. But she with her rude behaviour screamed at me and ORDERED me to pay the first shot by cash. How can an executive specify the customer by to pay by cash to fulfill her monthly target.
But it came as a sudden shock to me when I found my entire salary has been blocked by the bank without even a prior intimation to me inspite of me coming forward for settlement? Is it in accordance with moral laws and follows humaneterian ground?
Kindly do the needful as every paise matters to me now and my father is without his medicines from last 7 days. Any untrroden incidents if occurred in between due to this delay would compel me to knock the highest court of justice.
Still I wish to settle the issue in a clean and clear manner and hope to receive your hands of cooperation in this regard.
Thanking You
Moumi Chakraborty
#98306-00160
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