To, Whomsoever it may concern
Dear Sir/Ma'am,
This is regarding my Nokia Mobile nokia1110, IMEI no. 355519015357981, which is under warranty, recently it developed a fault, that "8" button wasn't functioning, I took it to Nokia Care SCF 71-72, Sector-15 Market, Fardabad. They said it's because of liquid damage, and seeked 450/-. Whereas there was no corrossion found in the circuit. I defended but all went in deaf ears,
As i was sure in my statement i decided to get it repair from a local shop for they insisted me to pay 55/- for estimation check, despite the warranty status, they mentioned NO WARRANTY. Moreover harrased me also.
Later on when i showed it to two local dealers, both confirmed the same fault i: e keypad circuit wasn't functioning properly also acknowledged that there isn't any liquid component present. Now my set is working fine in just 200/-.
I request the concern authorities to take sufficient step against these authorized dealers who just cheat the customers on any behest, What's the point of having warranty when we are being duped in this way.
Kindly help, as we have a great trust in Nokia Brand.
I am having the Service Job Sheet, Job Sheet No.--18335. Date june 14.
Dealer& Nokia Care Center, SCF 71-72 Sector-15, Faridabad.
Thanking You.
Sibi John
9910966440
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