Dear sir
1. I bought a Nokia 2600C midnight blue phone (IMEI no.-353521021329295) on 18 April from "The Mobile Store", A1/4 New Main Road Chanchal Chauraha, Bairagarh, Bhopal vide Bill/Invoice number-M.P/01529/00001/2514 dated 18 Apr 08.
2. After few days I realised that I am unable to send and receive messages (SMS) from the above mentioned phone.
3. On complaining to the dealer with whom the product was purchased, it was informed by them that the matter is to be dealt by the authorised Nokia Service Centre. Subsequently I reported the matter to Nokia Service Centre but still the problem was not rectified to my satisfaction, neither the phone was repaired nor was it replaced inspite of being under warranty.
4. After trying my level best and going to the Nokia service Centre many times the phone still has the same problem as mentioned in para 2. May I request the concerned authorities to look into the matter and help me by solving the issue at the earliest.
5. An early action is requested and a word in confirmation is solicited please.
Thanks and Regards
Lt Col R K Bakshi
3 EME Centre,
Qtr-17, Officer's Mess,
Bairagarh, Bhopal.
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