Hi,
I recently purchased a Nokia 2630 at Global Access, Jayanagar, Bangalore. This mobile has a strange problem. It switches off without any reason or cause. And this happens on a regular basis, 2 to 4 times a day. To switch on the phone again, i have to remove the battery and then insert it again. IF i am listening to FM, suddenly the displays goes off and the phone becomes numb, surprisingly the FM is still playing. This is so irritating at times. I have to remove the cover. Once i start the phone i have to set the time and date again. This is very very bad on the part of NOKIA. I had a SONY ERICSSON phone for over 2 and half yearswhich gave me no problems. I think my decision to go with NOKIA was a very bad one. I will never again Purchase NOKIA handsets. Can anyone tell me what procedure i should follow to have my hanset replaced. Customer Service Centres are of no use as they reload the software and give it back to us, during this period we have to stay without our phone. This is so horrible. Could NOKIA stop putting defective handsets into market. If this continues then surely NOKIA will have to pay a heavy price by losing their market share. Please NOKIA, come up with some recall mission to recall all the defective sets and replace with new non-defective handsets.
Thanks,
Rickson.
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