Nokia-3110
HARDWARE PROBLEM

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 3110 set Colour Brown Batch no. 353183039673535

We are shocked to bring to your knowledge that we have purchased the above-noted set on 04.07.09 which is infested with certain technical problems. Your Nokia Care told me that there are some hardware problem in the set and he will sent to the company for repair. The phone also hangs. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

LOKNATH ACHARYA