Espected sir/madam
this is to bring in your kind notice that my nokia phone 3110c had stopped working completely and not able to switch it on. It was bought on 09/02 and is stilll in warranty period. We had submitted this phone to NRI Communications Lajpat Nagar2, NEW DELHI. The feedback we have received after 12 days is that the handset is tampered and refused to repair. I am not able to understand that my phone was not subjected to any any short circuit and was not fallen off anywhere. The people in customer care were completely ill mannered. They were not able to telll that due to what reasons my phone got tampered.
I would be very kindful if you replace the handset or repair it.
IMEI no:-352032022236910
Product Code:-0550573
Warranty Reference No:- APAINY132842922
Job Sheet NO:- 500434038/080830/99
Submitted to:- NRI Communications O-9 1ST Floor LAJPAT NAGAR-II NEW DELHI
ASC:- 500_434038
Submission Dtae:- 30/08
Thanking you,
MANISH KUMAR SRIVASTAVA
PH NO:- 09873592973
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