I have purchased Nokia - 3110C Handset on 3 - 09 .With Product code 0550573, Technology type: GSM. It has a production default which we came to know on the next day of purchasing. The voice quality of set is very abnormal. One cannot listen what front person is talking or no song run is Identified. It is only a that set delivers.
This was purchased fromDealer o Nokia, Gandhi Mobile World, Pandharpur, Dist Solapur, Maharashtra. Than We were sent to Nokia Customer care Pandharpur. We have submitted piece at care centre.
There, now after 2 weeks, we are being given the same set with no repair or replacement with the argument that nothing is wrong with this Piece. When they were convinced to the problem set realy has, now we are asked more days to wait for.
If your attitude is of no satisfactory service & if u intend to handover the same faulty product, We can easily get our money back with compensation for mental unpeace & 3 times travel across you through Judiciary help.
I wil strongly recommend to improve the service quality at your Pandharpur care centre. Or othervise rename it as " Customer Scrambling Centre" please.
Please kindly letus know from your end to decide the way of communicating with you for us.
Waiting for reply
0 comments