Dear Sir,
I have purchased a Nokia 5130 express music mobile handset from Nokia priority dealer on 10/06 and since then there is a sevior problem in handset is no battery life, it is discharging within 1hr, the same I have brought to the notice of Nokia care centre and since Jun-09 till today I have visited their care centre almost 10 times, which is very far from my resigence and office and also they works 10.00 am-7.00pm, as every time I need to take either leave or permission to go, the below is the total case history for your reference.
Almost all in these 5 months time 3-4 months my handset is with Nokia care for repaire, every time they return me back with status completed, but surprisingly within 2-3 days I found it is still same condition. But this time the charging life increased by 45 minutes, so now the total charging lift is 1.45 minutes against their purchase spec of 5-6 hours.
Please make justice to me for the mental tension cause to me and since my purchase of the handset I did not used it for me.
Regards,
K Laxminarayana
Contact No. 919885301767
Laxmi Nilayam
H.No.11-12/41,
Plot No.7/8
Venkat Reddy Colony
Nagaram (Vill)
Keesara (M)
RR Dist.
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