From: "ext Bharathwaj, S (GPSC-Chennai)"
To:
CC:
Sent: Wednesday, February 25 4:29:57 PM
Subject: RE: Nokia - Bharathwaj Sundara Rajan - N5220 Xpress Music Service Provision
Hi,
What are you going to do once again the same problem (Battery getting low often) occur and how can you ensure that proper service (repair) is done.
From: "ext Bharathwaj, S (GPSC-Chennai)"
To:
CC:
Sent: Tuesday, February 24 5:03:48 PM
Subject: RE: Nokia - Bharathwaj Sundara Rajan - N5220 Xpress Music Service Provision
[THREAD ID :2-3STFZ1]
Hi,
I am totally unsatisfied with your service, as per below mail nobody has contacted regarding this, i am going to stop using and i will tell my friends and collegues about my Bad experiences with Nokia.
From: "ext Bharathwaj, S (GPSC-Chennai)"
To:
CC:
Sent: Thursday, February 12 4:57:29 PM
Subject: RE: Nokia - Bharathwaj Sundara Rajan - N5220 Xpress Music Service Provision
Hi,
Once again i am facing the same problem of battery low, only used 47 minutes, that too not music and songs, as today i spoke to Rocky Agencies (Mr. Pandian) he again says that, the mobile once again
has to be sent to Delhi for 15 days, as you well know that now only i got my mobile few days ago, so better give me a replacement, otherwise i think i have to to proceed legally, hope you better understand the
issues, you can also see the attachments enclosed, awaiting for a quick response from your side.
I purchased New Nokia Mobile (5220 Xpress Music) on 2nd Jan-09 at Mobile Store at Olympia Tech Park, the issue i am facing is, from the date of purchase to till 24th Jan-09 i used only 6 hrs (total Talk time) even i dont use music, so i gave it for service at Nokia care (Rocky Agencies) for service on 24th Jan-09 and they were unable to commit on delivery date on the Jobsheet, but they orally said it might take a week, since being the new phone why huge amount of time is taken, just think without the phone for so many days what would i do, being Nokia people think it is best for the Quality & Service, but nowadays i think that Nokia loosing that Service motive to its customers, so i want you to Take Prior action to reslove it.
Details :
Model : 5220 (Xpress Music)
Job Sheet Number:124343506/090124/122
Date Given : 24/Jan/09
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