Nokia 5220 music xepress
Speaker stopped working

To

The Senior Manager (Customer Care)

Sir,

We are shocked to bring to your knowledge that we have recently purchased the above-Re:- Replacement of Nokia 5220 XPRESS MUSIC IMIE 35366 2012301933

noted set which is infested with certain technical problems. The SPEAKER has absoultaly stopped working just with in 2-3 days of purchase. Then after i went at nokia care at pali situted in rajasthan from the same place i have purchased the set. but when i asked them for repairment of speaker they said that they dont have require accessiores. And they told us to take this set to mumbai nokia care for repairing which i did but let me know what kind of pathatic service. when i reached mumbai nokia care the same story happend even mumbai nokia care dont have any accessory. and they told me that they will provide accesory with in 15 days.but since more than 15 days have passed still the mumbai nokia care have any accesory with them. my set is still lying with mumbai nokia care.

now i want total replacement of set as the set is under warrenty period.

please do the needful urgently and confirm with the same on my mobile no.09413875854

Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response.

regard

arun biyani

mumbai