This is to bring to the notice to the concern person that it is just 2 months of purchase of the handset NOKIA 5610 and for last 10 days am facing a major problem. While sliding the handset it automatically switches off and the wallpaper and ring tone changes it self and above all of this the display that comes on screen for messages and miss calls comes on there mood!!! If i switch off the mobile and then open it then problem solves and later the same error comes.
I went to service center Green park spoke to Mr. Narender (floor manager), Mr yadav (manager).
There was no solution as they say you can go to consumer court as well and they dint have any issue... IS THIS WHAT SERVICE CENTER ARE MADE FOR??? Mr Narender spoke in a language which was not suppose to be used... he said SHUT UP... even said that do whater you can do but you have to submit the handset...
My concern is to ask that i have invested hard earn money in this set and now if i have to repair my set in 2 moths time its not fare and justice with the customer's there is a software problem it states clearly that the fault is from nokia people ones the handset is open i believe its gone and i would have accepted it if this would had happen later down the line... i had nokia handset early to this as well but till now i have not faced any issue its almost a year...
This shows that i have been sold a already damage handset..I purchase this from RELIANCE DIGITAL... they even cant help me...
I would just want to make it very clearly to the person who is reading this concern that you take the mobile and do whatever you want but i need a EXCHANGE for sure other wise consumer court will definitely come in picture and along with this newspaper will also feature you people along with your name and number. Solution of your complaint I dont think about this the only solution is that i need an EXCHANGE OR REFUND What action would you take, if your problem is not solved consumer court and An article in news paper... iam not just warning you so better you do the above.
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