Today dt. 04 July I purchased a Nokia 1200 for Rs. 1250.00. They assured warranty. The next half an hour I brought the set home, I found that the phone book contacts starting with the letter 'D' could not be accessed. I got 100% frustrated. They even never picked the phone. Finally the 5th time when the rep / salesman picked up, I shouted at him with my reasonable anger. I was asked to come to Kodambakkam (Arcot Road) Poorvika showroom.
The salesman there blamed my sim card which is a BSNL. He said only BSNL sim cards face this problem, when that was not the fact. He tried AVOIDING me and my replacement request even though i had purchased it the same day, just 1 hour before.
After a great struggle, he agreed to replace the handset. Then the sales person started shouting at me, which is in no way, a customer respect or honour.
I would recommment people to buy mobiles, even in local retailers, NEVER and NEVER in Poorvika. They are fraud, cheats and scoundrels.
For any clarifications, contact me
94866-11143 // 97898-21118
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