I had purchased a NOKIA 5700 RED handset with No.353965012008774 from REALMS (Nokia Priority Dealer), N-41, Connaught Circus, New Delhi on 28.11.2007. I had started facing problems from Jan itself but due to exisgencies at home and office, I could not handover the set for repair to the said dealer. Nevertheless I gave the set for repair on 24-04 which was given back to me on 17-05. During this period I had go out of station without my handset and upon my return to New Delhi on 24-052008 my problems became worse. Earlier the batter used to be suddenly discharged, my voice was not heard to the caller and it used to get switched off on its own. Now the handset functioned for 3 days, with the speed of the games slowing down, and now the problem is worse that the handset does not get switched on. I had also requested the dealer to deliver me a new handset which he disagreed stating that he cannot in the absence of permisssion from Nokia Co. I am made to suffer without cell for 3 weeks and now with the absolute non-functioning, my problem became worse. kindly help in getting me a replacement with new set since my set still in warranty period and i need to be adequately compensated for absence of set with for 3 weeks during crucial period and putting me into inconvenience.
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