Dear sir
it is with a deep sense of regret of being a nokia customer that i share with you my experience of being at nokia care centre, rajpur road dehradun. i went to nokia care rajpur road dehradun to check out the problem with my nokia5700 (IMEI No.353965011581029) battery which was not working. it was a shock to know at first that the nokia centre rajpur road dehradun was not offering help any soon. i was at first told that my handset (which i had purchased on 25 Nov. 2007) was past its warranty, though i showed the cash memo. then i was told to buy a new battery and handfree device from a particular shop. when i insisted on service due to me, i was told that it would take three months or so to fix the problem. one Mr. Bhushan on behalf of nokia care, behaved so badly and refused sternly to recieve defected devices for service, that i regretted my decision of being with nokia. i was even suggested to go to consumer forum or to law corts when i insisted service on time.
with a sense of pain i request you to kindly do the needful so that my problem is solved at earliest possible.
yours sincerely
nagendra devrari
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