Hi i am manoj kad, from pune. i purchased a nokia 6110 nav phone from priority dealer on 18 th apr
while using phone i found that phone is not working properly. it have many problems, so i told about it to dealer that it is faulty but the executive of company told me to use phone for 2 days more, and this problem bec of it is new . so i use it for 2 days, but it has same problems, i went to dealer, i ask him to repalce phone but he rejects and told me to submit it in nokia care center, so i submit my phone on 22 nd apr the people working there tthat u will receive phone after 15 days, so i went there after 15 days, and collect my phone, but phone i got is not repaired, it has same problems, so i again resubmit my phone, they told me that phone will be sent to main office for repairing, came after 30 days,
after 30 days i went there, and collect my phone, but while using i found that phone is not reapired properly, it has same problems, so i submit phone on same day with same work/jobsheet,
i also complaint to nokia site, then i receive a call from nokia care center, and they told me tha t problem is not solved, u will get a new phone within next few days, (ph no : 918030510300)
but till date i did not receive a phone . (16 th apr)
my phone have following problems: phone get heated while chargeing and using it, keys are not working, phone get restarted while using, gps is not working, slider is not working, phone get hanged while using it,
from above problems i came to desigion that company is cheating with consumers, so i want to claim on company for my time and money wastage in this period, in this period i don't want to purchase a new phone but due business i purchase a another phone from a diff company, this happens because of companys services, i want a new phone or my money back fr company, and all money wastage that on calling customer care & alll other, and i also feel that company is not manufacturing phones with quality, or quality controll dept is very very bad or company will supply repaired phones to consumers, for a consumers who pays thousands of rs for purchasing a new guranteed thing but nokia fools consumers,
so i want to claim upon nokia company for cheating with consumers, 1) give me new packed piece or
give me my money back with intrest
or give me my money of nokia phone 6110 and the phone that i don't want to purchase, or loss or problems that i have faced because of nokia company's services,
my name: manoj kad
add: sr no 174 rupi nagar hadapsar pune maharashtra
phone no 020-26982788, 9822925891 9373510730,
i am eagerly waiting for reply help me bec it never happens to anyone
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