To.
The Customer Care
Nokia
Sub: Complaint on Nokia set 6280 series
Dear Sir,
I would like to bring to your kind notice the following information for your immediate attention and action.
Being a customer from South Karnataka (Hubli) I had purchased Nokia 6280 Series on (08/12).with EMI bearing NO. 357926008478567 Within two months I noticed a complaint that my set was on Camera Standby mode, which was immediately notified to the dealer (Nokia Priority) who attended to my complaint I was given a set with new EMI bearing No. 357926003793846. After 2 months.
After using it for 4 months, again for the second time the same problem persisted, for which I had to approach the dealer and handed over the set on 28.8.2007 for rectification. After 2 months I was told that the set cannot be repaired and hence I was given another EMI bearing NO. 357926004354242.
Immediately the very next day there was the same problem where the set was again handed over to the dealer.
Looking to the above repetition complaints, I would like to demand for New Model set of Nokia of the same price at today’s market price.
Hope the matter is clear, and expect your good self to look in this matter and sort out the issue at the earliest failing which the matter will taken seriously.
Thanking you
Note. Any further information or details required by me you may either write to my email id or call me on my cell no. 09844053043 or 09844032300
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