Nokia 6300
Replacement of the Handset

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 6300

We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. There is no network in the handset. When i aproched your Nokia care shop based at Green Park they had charged me 112 Rupees ignore my warranty period. I bought this phone 15 days back. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. If in case u will not reply with the satisfactory answer i m abide to take legal actions. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Gaurav Naresh