Job Sheet No. : 1200236595 dated 02/08
Serial No. : 358647012461550
Model : 6300
Product Code : 0515596
Problem: Blank Display & Network Problem
Cust. Name: Salim (Neptune)
Nokia Care: A-78, Sector - 2, Noida - 201301
Dear Sir,
I just want to bring it in to your kind notice that this instrument has been repaired by yourself at given address around one month ago, I have faced the same problem a after 3-4 days usage only & i have submitted the same to your Sector - 2, Nokia Care Centre.
Nokia itself is a brand name in Mobile Industry & we all trust Nokia brand only because of the Quality of the instrument & the services provided by Nokia.
Repeating of the problem in a very short span of 3-4 days doesn't give a good impression on the Customer & in this scenario you will be loosing your customer as than there will be no difference between Nokia & others.
Sir, I am not sure about the manufacturing quality of this particular instrument so i request you to please replace the instrument on immediate basis.
I am looking forward for your prompt action.
Thanking You,
With Best Regards,
Prashant Bhardwaj
Manager - QA
M/s Neptune Systems Pvt. Ltd.
Noida
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