Espected sir,
i bought nokia 6500 slide-1 from a showroom classic gift in ghumar mandi, ludhiana, ten months ago in ludhiana, punjab.
last month suddenly a dark line appeared in the midlle of screen when i went to nokia care they told me that it is due to pressure on the screen it has broken so cannot be covered under our 1 year warranty offer.
but i told them that this phone has never been hit by anything there is no scratch on screen so how could it break . they said even while keeping in pocket sometimes even a slight pressue could press a screen and break it . the line goes off when keypad is locked and lights go off the screen.
i am highly disappointed by this kind of product being made by Nokia company which could break by slight pressure while phones are kept in pockets how can such a costly phone of 13400 rs have such a weak display screen. and more over your after sales sevices are not good as on nokia care centre behind krishna mandir in model town, ludhiana is selling the new screen for 2500 rs- to customers and another nokia care centre in fountain chowk is fixing it for 1850 rs- to their customers, how could they charge different for samething at two diff. nokia company care centres in same city. that means you people dont have fixed charges for your products . i asked them to atleast install new software into my cell again they gave lamey excuses, how could you and your company have such policies of harrasing your customers. i would never recomend anyone to buy nokia phones now onwards as they have cheap screen or displays and there after sales services are so poor that even in warrantee they dont cover up such defects.
my cell has following no. written on its back where batteries are kept the model no. or code is
0021084464C6
CODE:0565059
353547/02/482247/3
CE0434
TYPE: RM-240
MODEL: 6500S-1
IC:661AD-RM240
MADE BY NOKIA.
you must do efforts to correct my phone for free under warranty or atleast reply to me about why i should buy such weak nonlonglasting expensive phones from nokia.
my email id is - [email protected], my cell no . 9988248113 or my residential phone.01612463142
my home address is inderpreet singh
#155-B RAJGURU NAGAR, LUDHIANA .
PUNJAB, INDIA
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