To
The Senior Manager (Customer Care)
Re:- Replacement of body cover of Nokia 7310, EMEI No-353550027472882.
Sir,
I am shocked to bring to your knowledge that I had purchased the above-noted set in January 18, which keypad plating is being automatically remove. Regarding this problem I have already gone to two different Nokia Care Centers but I did not get any replacement of this cover, while the warranty of this body cover is 6 month and still this phone cover is under warranty. The warranty of this cover is clearly mentioned in USER GUIDE of 7310 SUPERNOVA in page no 65 and column B, if require I can provide the scanned image of this page. Sir in July 18 the warranty of this cover will complete, and I want to replace this under warranty period.
In anticipation of your prompt response,
Thanking you,
Mahesh Bhatt
Mobile-9711268568
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