I am from Howrah, West Bengal. My prepaid no is 9831514825. I used to send sms to my daughter who is now at Gulf (Kuwait), but from the last week I could not send sms (massage sending failed) I enquired with your customer care, but they could not help me in this regard. I have checked my Sim in other hand set but no result. In view of the above I would like to request your good-self to kindly look into the matter and do the needful. Thanking you, TARUN KUMAR SANYAL
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