I had purchased a new mobile (Nokia C-7) on 07.11.2010 from Phone Shop (Nokia Priority Dealers) Vashi- Navi Mumbai. I had purchased this costly mobile for some special occasions. But mobile automatically switched off on 11.11.2010 night when I was in train going to Mangalore (Matsyaganda train). There I visited to Nokia Centre Udupi where they informed mobile is having some software problem & also the battery is having some problem. They also informed that I should handover the mobile to the dealer where I had purchased my mobile. We then informed this to the Phone Shop owner Mr. Tariq, to which he replied that after getting mobile he will clear the issue. When i came back to Mumbai on 22.11.2010 I handed over the mobile to Phone Shop owner Mr. Tariq, wher he informed that he will sent the handset to nokia service centre & the respective feed back will be given asap. On 23.11.2010 morning i had called Mr. Tariq who informed that he will provide the latest update by evening 6 pm. I again called him around 6:30 pm where he informed me that the mobile's motherboard has been corrupted which he has send it to nokia head office to change the motherboard. Now my question is what if this mobile again creates any problem in future even after motherboard is been replaced? I have purchased this mobile with lots of hope keeping in mind about nokia as a brand for mobiles but after this incident I am forced to believe that the latest moblies are only costly but do not provide any stability. When I needed the mobile most I was not able to use it. I have lost faith in this handset & I don't feel like using this mobile again. Please tell me now what should I do now? Awaiting for your quick reply.
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