Dear Sir,
I bought a New Nokia 5610d Phone, But Now the current position is that my Phone is not working properly (Navigation key, Volume key, key pad) and also I am without a phone for past 30 days, which is a basic need for life.
I submit the phone to Nokia care Authorised service center Devatha communications, Hc towers Kukatpally HYDERABAD-500072 Tel: 040-64555500 on 2nd Aug08 but their the handset is not repaired. I visited many times to nokia care center But still my mobile is not sent for service. Due to this I am going through mental stress and lot of inconvenience as I have other liabilities too and important work to do.. My jobsheet number is 618 Esn no: 35865201203319 given by Nokia care. Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my amount with the suitable interest rate and compensation, else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.I seek compensation for the mental agony caused due to his deficiency in services and inconvenience faced due to no availability of my Phone for past 30 days. The customer service person at this nokia care center is so rude also not reposnding if anything is asked, she was always doing her personal job making the customer to wait at Q.this is service cener Address,
Devatha communications,
Hc Towers, H.No:2-22-310/8,
Plot no.18 B, 1st floor, Beside Arjun Theater, Addagutta Society, Kukatpally-500072 Tel: 040-64555500
Regards,
SHYAM PRASAD.N
9866050263
Samnayini@ yahoo.com
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