This is to complain against very poor service from a local customer care center. I own a NOKIA 3230 handset which suddenly started showing some display problems. Then on 14th September, Sunday, i gave my handset to the customer care. They asked me to come the very next day for the delivery, so i did as they asked. At the time of delivery they said that they have changed my display and it costed them Rs.1891.After just one day the phone started showing the same problems. Then again i took the phone to them on 18th September, Thursday. Then they gave some lame excuses and again asked me to come on 22nd September. After i took the delivery on the mentioned date, in no time the phone showed same problems. The next day again i submitted the phone so now they asked me to come on 27th September, Saturday. Now they r just harassing me and wasting my time. Also they have taken such a huge amount of money with providing any service to me. Due to utter dissatisfaction i am complaining so that i may get some help now.
I am giving few information about my job sheet and the customer care center.
My job sheet no. :315343506/080914/1
Nokia care in South Kolkata :
Infotel Services
26/2, Hindustan Park,
Near Hindustan Park Fire Brigade, Gariahat,
Kolkata-700029
Thanking u
Samrat Mukherji
0 comments