To
The Senior Manager (Customer Care)
Nokai
New delhi
Sir,
Sub:- Delay in repairing nokia N73
I am shocked to bring to your knowledge that i have submitted my nokia N73 having IMEI No. 356406017372037 on 18th of sept. The target delievery given to me was 22nd sept. When i called them on 22-09 they said the parts are pending and we will surely return your cell on 04-10 but when i called them on the next given date they repeated the same thing and gave me next date as 13-10. today when i again called to the nokia care, they replied me that we dont know how long will take now. I am getting harrased of this thing. I never thought a great company like Nokia can do this thing with their customers. I wish you will take some actions against my request. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
Thanking you,
Yours faithfully
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