On 5th sept. i gave Nokia E-70 for repair (black on the inner display screen. that is no display was the problem) the estimated cost was 3400 n i agreed then they called me today i.e. 9th sept'09 and told that the cost is 7600 rs so i refused to repair the cell phone.. and when i saw the phone its inner screen was broked... firstly they made excuses that it was at the time of problem (but that wasnt mentioned in the jobsheet) then they told its not broked its the water inside the phone and when we opened it spreaded..(that too was not mentioned)
all the above points were said by Manager of nokia care sector-10 noida (Aruna Malik)
She call to Mr. Sachin owner of that center and he agreed to give me cellphone back in the same condition as before... but he will remove all the components added by the company or i hav to pay (sir i wasnt paying anything before if i take it in same condition so why they are charging when they will repair my phone or why they are removing anyhting... they hadnt mentioned anything in written that they will remove which components..)
then he said to me he will repair the mobile for Rs. 3400 and make it in working mode.. and i asked them to do aso in front of me (how can i trust them that they wont remove my cellphone's components..)
And lastly i dont want them to repair my cellphone they should return me by replacing the screen that they broked for free...
By saying that they will replace the components making me afraid to trust them... please take strong action..
result awaited thanks a lot sir...
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