Job Sheet Number: 393434038/080312/84
Dear Sir,
I have given my Under Warranty handset Nokia 3155 for repair on March 12 to
M/s Star Mobitel Pvt. Ltd.
G-26, LGF,
NDSE I,
New Delhi 110049
I went to “Star Mobitel” on March 26 to take the handset but I saw that the handset is in broken from the flap and also the problem is still not rectified. Without accepting the handset, I explained the problems to Mr. Inderjeet and he also accepted that the handset problem is still not rectified and he asked me to come after 10 days to take the repaired and replaced flap handset.
Today (April 07) I went to "Star Mobitel" and there I have seen the notices hat the service centre has stopped working and accepting requests. There are now other service centers who will be taking customer’s request.
My handset "Nokia 3155" is still in "Broken Condition" and also not repaired (Thanks to Star Mobitel and Nokia people). Since they have decided to shut down the repair service, they haven’t sent my handset again for repair and now they want me to accept this handset "As In" basis which I refused to accept. I asked them for a solution but they replied me that if I need a solution then I need to route through court!!!
I want my handset to be repaired or replace (both problem & the flap)
Thanks.
Sanjeev Monga
919811146700 | 919313528863
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